Is your organization working with ServiceNow and SAP Solution Manager? Are you utilizing multiple tools to request changes and manage incidents between ServiceNow and SAP Solution Manager? After a year and a half in development, CoreALM has introduced a turn key ServiceNow Connector solution that bridges the gap between ServiceNow and SAP Solution Manager. This integration will cover the scenarios of SAP Solution Manager change request management (ChaRM), incident management and reporting with ServiceNow.

This workshop will present:

• Request for Change in ServiceNow and Change Document integration
• Bi-directional communication between ServiceNow and ChaRM for change document creation and updates.
• Automatic incident creation in ServiceNow from SAP Solution Manager Alert Inbox
• CoreALM Connector application for mapping any Request type in ServiceNow & ChaRM
• Live Demo

Request to watch this webinar!