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Integration between ServiceNow and SAP Solution Manager for Change Request Management (ChaRM), Release Management and Alerting

Is your team exploring tools to support Agile strategies for developing SAP Project Deliveries? After a year and a half in development, we will introduce CoreALM’s new Agile Scrum Board and its integration to SAP Focused Build. This workshop will also demonstrate how to execute projects using Agile methodology toolsets in SAP Focused Build and the CoreALM Agile Scrum Board, so your team can achieve the most effective means of delivery your next SAP project.

 

        Valdrin Spahijaj
SAP Solution Manager Architect and Focused Build Coach

 

 

      Donik Mullaademi
SAP Solution Manager Architect and Focused Build Coach

Is your organization working with ServiceNow and SAP Solution Manager? Are you utilizing multiple tools to request changes and manage incidents between ServiceNow and SAP Solution Manager? After a year and a half in development, CoreALM has introduced a turn key ServiceNow Connector solution that bridges the gap between ServiceNow and SAP Solution Manager. This integration will cover the scenarios of SAP Solution Manager change request management (ChaRM), incident management and reporting with ServiceNow.

This workshop will present:

  • Request for Change in ServiceNow and Change Document integration
  • Bi-directional communication between ServiceNow and ChaRM for change document creation and updates.
  • Automatic incident creation in ServiceNow from SAP Solution Manager Alert Inbox
  • CoreALM Connector application for mapping any Request type in ServiceNow & ChaRM
  • Live Demo

Submit the form to learn Integration between ServiceNow and SAP Solution Manager for Change Request Management (ChaRM), Release Management and Alerting.