The amount of work required to build, test, and deploy an application may be substantial, but it marks only the beginning of the application lifecycle. It is during the ALM process called technical operations that an application will prove its value to the company and IT needs to do everything within its power to deliver value wherever possible. During this ALM process, you monitor, analyze, and maintain SAP and non-SAP solutions. However, monitoring technology components in the IT infrastructure can only tell part of the story. To achieve full monitoring coverage of applications, you need to track performance from the perspective of the end user.
Technical Monitoring and Alerting Capabilities:
- ALERT INBOX
- SYSTEM AND HOST MONITORING
- END-USER EXPERIENCE MONITORING
- INTERFACE AND CHANNEL MONITORING
- PI MONITORING
- BI MONITORING
- CONNECTION MONITORING
- INTERACTIVE REPORTING
- CIO DASHBOARDS